About Our 3D-Printed Products
Our 3D-printed planters and products are designed with care and precision to bring you unique, one-of-a-kind items. Due to the nature of the 3D printing process and the handcrafted attention each piece receives, we believe transparency is key. Below, you’ll find important information about product characteristics, care instructions, and policies to ensure you get the most out of your purchase. Please take a moment to review these details before ordering to set clear expectations and enjoy your custom 3D-printed creation!
Product Characteristics
Unique & Handcrafted:
Each 3D-printed planter or product is made with care and may have slight imperfections such as small layer lines or minor irregularities. These are a natural result of the 3D printing process and add to the uniqueness of your item.
Durability:
While durable, 3D-printed products are not indestructible. Handle them with care to avoid damage from drops or heavy impacts.
Usage Instructions
Temperature Limitations:
Do not place 3D-printed products in the microwave, dishwasher, or oven, as extreme heat can warp or damage the material.
Outdoor Use:
These products can be exposed to sunlight, but prolonged UV exposure may cause discoloration or weaken the material over time. We recommend bringing the product indoors during extreme weather or long periods of direct sunlight.
Care Instructions
Cleaning Guidelines:
Clean with a soft, damp cloth or gently wash with mild soap and cool water. Avoid abrasive cleaners or scrubbing pads, as they may scratch the surface.
Drainage Considerations:
If your planter has drainage holes, always place a tray underneath to catch excess water and avoid surface damage.
Shipping and Returns
Shipping Disclaimer:
We carefully package all 3D-printed items to prevent damage during transit. However, slight imperfections from shipping may occur.
Refunds or replacements are only offered for items that arrive significantly damaged.
No Refunds for Misuse:
Refunds will not be provided for damage caused by improper use, such as exposure to excessive heat, impact, or prolonged outdoor conditions.
Custom Orders
Custom Design Disclaimer:
Custom designs are printed based on your specifications and cannot be returned or refunded unless there is a significant error on our part.
Processing Times:
Custom orders may take additional time for design and production. We will provide an estimated completion date, but delays may occur based on the complexity of your request.
